Packaging with love
Natural Hetian Jade
Shipping and Returning Policy
Exchange & Return
Wrong ring size? Exchanges are accepted within 30 days after you receive the item. Please contact me for an arrangement. Kindly note that you will be responsible for the shipping fee back, and there is a small additional exchange shipping fee to proceed.
Returns are only accepted if the item is unworn and in perfect condition. Please contact me for an arrangement within 30 days.
Delivery
I alway try my best to drop the package at USPS as soon as possible, usually in the next business day after your order.
Kindly note that the delivery may be longer due to customs or some rare circumstances. If you have any issues, please contact me for further help.
You will see the estimated delivery dates on your "Purchases" page. If the package is delayed or missing, please feel free to contact me and I'll do my best to help you.
Customs and import taxes
Gift wrapping and packaging
If you have a gift message included, please let me know in the order note or chat.